FAQ'S

What you need to know

FAQ's

Are we a good fit?

Wings Luxe takes your health and safety seriously. On all of our Destination Australian domestic discovery trips, Government imposed social distancing requirements will be adhered to where applicable. Each vehicle will meet the relevant state guidelines regarding per person social space. Hand sanitiser will be available on all of our tours. Face masks will be available for all guests upon request. All suppliers used across all of our products will need to meet Covid 19 Australian regulations.

 At Wings Luxe we personally curate every element of a journey. We meticulously design experiences that are unique, memorable and life-enriching. With experience in the luxury travel industry since 2004, we ensure that you are in the hands of a respected and knowledgeable Journey Director and team.

We hand-select superior accommodation to complement every journey.  Boutique residences, five star hotels, villas and the best available in remote destinations. At times, we select an accommodation experience to match the journey. 

Yes, travel insurance is mandatory. On the journey ‘Booking Form’ you will be required to provide your policy number and relevant travel insurance details.

Yes, dietary requirements are catered for. We ask that you inform us of any specific requirements on your ‘Booking Form’. We will do our best to accommodate all requests however do ask that you take responsibility for your choices whilst on tour.

The number of guests varies depending on the journey. Our journeys cater for a minimum of 8 and a maximum of 18.  The Multi-Generational Journeys are dependent on the family group size.

No, not at all. Our journeys are for travellers of all ages. We have guests in their 20’s through to guests in their 80’s. Grandparents, mothers, fathers, daughters, sons, granddaughters, grandsons, friends, siblings and colleagues of various ages. 

Yes, we do. Many of our guests come as solo travellers and enjoy the security and enjoyment of being with other travellers. If you would prefer to share a room, we will do our best to assist with partnering you with a same sex travel companion, however this is not always possible.

Yes, we offer single occupancy rooms for guests who would prefer not to share. A single supplement is incurred as the room will be occupied by one guest instead of shared by two guests.

If necessary, a suggested packing list for your chosen destination will be forwarded to you at least 60 days prior to departure. 

Absolutely. You will be escorted by an experienced and personable Wings Luxe Journey Director on every journey.

  • Mandatory travel insurance
  • Items of a personal nature – purchases, laundry, beverages (that are not included on the itinerary) telephone calls, incidentals
  • Mini bar and other hotel costs
  • Excess baggage
  • Air travel fares and associated arrangements
  •  All inclusions as itemised in every tour brochure
  • All decadent meals 
  • Sumptuous accommodation
  • All tipping/gratuities, porterage and local taxes
  • Private transportation throughout
  • Group transfers to and from the destination airport at the start and conclusion of each journey
  • Professional, experienced Journey Director
  • All-inclusive, daily sightseeing

No. Our journeys start from the first location as itemised in the chosen journey brochure.

Wings Luxe accepts all major credit cards via Stripe with a 2.4% bank issued fee. We also accept PayPal payments (2.4% fee) and direct deposits into the Wings Luxe bank account. All journey prices are in AUD and all payments are processed in AUD. (Australian Dollars)

Initial Deposit: Due at time of booking

Progress Payments

Second Payment: 50% of journey cost (per person) less initial deposit Due: 120 days prior to tour departure

Full and Final Payment: Remainder of outstanding journey funds      Due: 60 days prior to tour departure

Credit Card and PayPal bank imposed fees will be itemised and sent as a seperate invoice for immediate payment.

Domestic Discovery

Wings Luxe – Destination Australia

Sojourns are between 4 – 5 days in duration. They are a fabulous break close to home, to recharge and renew. Sumptuous accommodation, gourmet delights, all delectable meals, private transport and signature experiences.  Possible boutique brewery and distillery visits, soothing spa treatments and plate to paddock dining.

Domestic Discovery

Wings Luxe – Destination Australia

Journeys are 7 Days  or longer in duration to get to the heart and soul of a destination.

Sumptuous accommodation, gourmet delights, all delectable meals, private transport and signature experiences. Can include but not exclusive to: ‘Meet and Greet’ local artisans, special guest appearances, boutique brewery and distillery visits, soothing spa treatments, retail therapy, street art style and delicious, by design, destination dining.

Multi-Generational travel refers to people of various ages, often various generations of one family, travelling together. We curate personalised signature journeys for multi-generational groups, normally three generations – children, parents and grandparents however these fabulous journeys can also include aunts, uncles, cousins and siblings.

At Wings Luxe we curate two types of Multi-Generational Journeys.

  1. Co-Ed – for the entire family (male and females)
  2. Female Only – For the women of the family. Grandmother, daughter, granddaughter, aunts, nieces, cousins.

We have considered everything, so that you can unwind, relax and enjoy time with your loved ones.

There is something special for everyone.

Yes. We haven’t overlooked your male family members.

At Wings Luxe we curate two types of Multi-Generational Journeys.

In addition to our ‘Female Only’ Multi-Generational Journeys, we always curate: 

  • Co-Ed Multi-Generational Journeys for the entire family (males and females)
Wonderful adventures for the entire family to enjoy.
 
We consider everything so that you can relax and enjoy every moment with your loved ones.

 At Wings Luxe we personally curate every element of a journey. We meticulously design experiences that are unique, memorable and life-enriching. With experience in the luxury travel industry since 2004, we ensure that you are in the hands of a respected and knowledgeable Journey Director and team.

We hand-select superior accommodation to complement every journey.  Boutique residences, five star hotels, villas and the best available in remote destinations. At times, we select an accommodation experience to match the journey. 

Yes, travel insurance is mandatory. On the journey ‘Booking Form’ you will be required to provide your policy number and relevant travel insurance details.

Yes, dietary requirements are catered for. We ask that you inform us of any specific requirements on your ‘Booking Form’. We will do our best to accommodate all requests however do ask that you take responsibility for your choices whilst on tour.

The number of guests varies depending on the journey. Our journeys cater for a minimum of 8 and a maximum of 18.  The Multi-Generational Journeys are dependent on the family group size.

No, not at all. Our journeys are for travellers of all ages. We have guests in their 20’s through to guests in their 80’s. Grandparents, mothers, fathers, daughters, sons, granddaughters, grandsons, friends, siblings and colleagues of various ages. 

Yes, we do. Many of our guests come as solo travellers and enjoy the security and enjoyment of being with other travellers. If you would prefer to share a room, we will do our best to assist with partnering you with a same sex travel companion, however this is not always possible.

Yes, we offer single occupancy rooms for guests who would prefer not to share. A single supplement is incurred as the room will be occupied by one guest instead of shared by two guests.

If necessary, a suggested packing list for your chosen destination will be forwarded to you at least 60 days prior to departure. 

Absolutely. You will be escorted by an experienced and personable Wings Luxe Journey Director on every journey.

  • Mandatory travel insurance
  • Items of a personal nature – purchases, laundry, beverages (that are not included on the itinerary) telephone calls, incidentals
  • Mini bar and other hotel costs
  • Excess baggage
  • Air travel fares and associated arrangements
  •  All inclusions as itemised in every tour brochure
  • All decadent meals 
  • Sumptuous accommodation
  • All tipping/gratuities, porterage and local taxes
  • Private transportation throughout
  • Group transfers to and from the destination airport at the start and conclusion of each journey
  • Professional, experienced Journey Director
  • All-inclusive, daily sightseeing

No. Our journeys start from the first location as itemised in the chosen journey brochure.

Wings Luxe accepts all major credit cards via Stripe with a 2.4% bank issued fee. We also accept PayPal payments (2.4% fee) and direct deposits into the Wings Luxe bank account. All journey prices are in AUD and all payments are processed in AUD. (Australian Dollars)

Initial Deposit: Due at time of booking

Progress Payments

Second Payment: 50% of journey cost (per person) less initial deposit Due: 120 days prior to tour departure

Full and Final Payment: Remainder of outstanding journey funds      Due: 60 days prior to tour departure

Credit Card and PayPal bank imposed fees will be itemised and sent as a seperate invoice for immediate payment.

Domestic Discovery

Wings Luxe – Destination Australia

Sojourns are between 4 – 5 days in duration. They are a fabulous break close to home, to recharge and renew. Sumptuous accommodation, gourmet delights, all delectable meals, private transport and signature experiences.  Possible boutique brewery and distillery visits, soothing spa treatments and plate to paddock dining.

Domestic Discovery

Wings Luxe – Destination Australia

Journeys are 7 Days  or longer in duration to get to the heart and soul of a destination.

Sumptuous accommodation, gourmet delights, all delectable meals, private transport and signature experiences. Can include but not exclusive to: ‘Meet and Greet’ local artisans, special guest appearances, boutique brewery and distillery visits, soothing spa treatments, retail therapy, street art style and delicious, by design, destination dining.

Multi-Generational travel refers to people of various ages, often various generations of one family, travelling together. We curate personalised signature journeys for multi-generational groups, normally three generations – children, parents and grandparents however these fabulous journeys can also include aunts, uncles, cousins and siblings.

At Wings Luxe we curate two types of Multi-Generational Journeys.

  1. Co-Ed – for the entire family (male and females)
  2. Female Only – For the women of the family. Grandmother, daughter, granddaughter, aunts, nieces, cousins.

We have considered everything, so that you can unwind, relax and enjoy time with your loved ones.

There is something special for everyone.

Yes. We haven’t overlooked your male family members.

At Wings Luxe we curate two types of Multi-Generational Journeys.

In addition to our ‘Female Only’ Multi-Generational Journeys, we always curate: 

  • Co-Ed Multi-Generational Journeys for the entire family (males and females)
Wonderful adventures for the entire family to enjoy.
 
We consider everything so that you can relax and enjoy every moment with your loved ones.

Your Wings Luxe World

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